Product Dispatch
Scheduled dispatch with batch control, metering, documentation and quality release to the nominated mode of transport.
Releasing product on plan
Product dispatch is the last custody event at the terminal — the moment product is released to its next mode of transport. Like receipt, it must be accurate, documented and reconciled.
Scheduled dispatch with batch control and metering releases product to the nominated mode of transport. Documentation and quality release accompany every dispatch for accurate, accountable delivery.
Quality release gates every dispatch, so customers and receivers get product that meets the agreed specification, with figures that reconcile to the stored balance.
Key capabilities
Scheduled Release
Dispatch aligned to customer nominations.
Batch & Metering
Controlled batch dispatch with metering.
Documentation
Quality release and documentation on every dispatch.
Quality Release
Gated release against agreed specifications.
From storage to transport
Dispatch follows a controlled sequence that verifies quality and quantity before release.
- Dispatch nomination and scheduling
- Final sampling and quality verification
- Quality release against agreed specification
- Batch control and metering during release
- Documentation and reconciliation with the receiving party
- Safe disconnection and departure
Dispatch across every transport mode
Each mode has its own dispatch procedures, all under the same release disciplines.
- Marine — loading to vessel at the berth
- Pipeline — dispatch into the connected network
- Rail — loading to wagons
- Truck — loading at bays with weighbridge verification
Frequently asked questions
How is dispatch scheduled?
Dispatch is scheduled and aligned to customer nominations, with batch control and metering during release. Contact our customer operations team to arrange scheduling for your dispatches.
What is quality release?
It is the gated confirmation, before product is dispatched, that it meets the agreed specification — verified through final sampling and laboratory analysis. Product is not released until quality release is granted.
How are dispatch figures reconciled?
Batch control and metering measure the release, with documentation and reconciliation against the receiving party and the stored balance, so figures are accurate and auditable.


