Operations

Disciplined operations, measured in every movement

Every receipt, storage and dispatch movement is orchestrated from a single 24/7 control room — accurate, reconciled and documented — so customers can plan around consistent, accountable service.

How we operate

Nine operational functions, one control room

Our operations span nine functions, each with its own page. Together they run oil tank storage and terminalling from receipt to dispatch — explore any of them below to go deeper.

Terminal Operations

A 24/7 control room orchestrates every receipt, storage and dispatch movement under SCADA supervision with automated custody transfer.

View page

Storage Management

Tank allocation, product segregation, heating control and integrity monitoring keep each product stored safely and ready for dispatch.

View page

Product Receipt

Coordinated receipt by marine, pipeline, rail and truck — with sampling, gauging and custody-transfer verification on arrival.

View page

Product Dispatch

Scheduled dispatch with batch control, metering, documentation and quality release to the nominated mode of transport.

View page

Quality Control

On-site laboratory analysis verifies every product against specification before, during and after storage.

View page

Measurement & Metering

Radar gauging, mass-based accounting and independently proved custody-transfer meters deliver accurate, auditable figures.

View page

Scheduling

Integrated scheduling of berths, pipelines, rail and truck slots aligns capacity with customer nominations.

View page

Logistics Coordination

Coordination across carriers, customs and port services keeps product moving between modes without delay.

View page

Customer Operations

A dedicated customer operations desk provides nominations, stock reporting and a live portal for transparent account management.

View page

The operating cycle

From receipt to dispatch

Receipt

Product arrives by sea, pipeline, rail or road and is verified on arrival.

Storage

Allocated to a matched tank with quality and integrity monitoring.

Handling

Blending, conditioning or transloading as required, with lab verification.

Dispatch

Scheduled release to the nominated mode with full documentation.